Sales - and Delivery terms


Orders are dispatched within 1-3 business days (excluding packing time) from the order placement date and are normally delivered to addresses within 7-10 business days. Exceptions are items indicated as backorder products – they have longer delivery time. All goods are sent by DHL or PostDenmark. All goods are supplied while stocks last. has an intelligent inventory management, so that goods are only displayed on the Web site if they are in stock. When ordering both inventory items and goods that is listed as backorder products reserves the right to either send the order partially or when backorder goods arrives from the manufacturer. You may RETURN the goods WITHIN 14 DAYS FROM THE DATE YOU RECEIVED THE ITEM. If you regret your purchase, simply return the product in the same condition as when you received it. You must pay the return freight for goods returned. The purchase price is credited to your account within 7 days upon the receipt of the return parcel back in stock in Denmark. The return period normally takes 4-5 full weeks. If you paid with a credit card the AMOUNT will be RETURNED TO YOUR ACCOUNT. check all goods prior to shipment.

Should there still be error in an expedition then just return your order. Please fill in the Return Note and enclose it with the goods. If you have further questions, you can get answers to most questions on our customer service page. You are also welcome to contact our customer service on e-mail or phone. We ask you to have your order number at hand.

Return address is:

ul. Prosta 40
72-100 Łozienica